PetGroomBossPro Blog — Pet Grooming Software

Set-Time Repeat Appointments Every 4, 6 or 8 Weeks in Mobile Pet Grooming Software

Ask a mobile groomer what keeps the business steady and the answer is usually the same: regulars. The client who has had Tuesday at 9:00 every six weeks for years. The household that books every four weeks and never has to be reminded. Repeat appointments are the backbone of a mobile book, and the software should treat them that way.

From Checklist to Calendar

The last guide, The Grooming Checklist and the Grooming Report: What Got Done for Every Pet, covered what happens during a visit. This one is about how that visit gets onto the schedule again, and again after that.

Fixed Slots, Not Floating Reminders

Some scheduling tools handle repeats as a reminder: “this client is due in about six weeks, call them.” That works for some trades, but mobile grooming clients usually want a slot. They want to know that the van comes on Tuesday morning, not that it will come sometime around the sixth week.

In PetGroomBossPro, Add Recurring Grooming books a client on a fixed slot: the same weekday, the same time and the same van. You pick the frequency:

• Every week
• Every 2, 3 or 4 weeks
• Every 6 or 8 weeks
• Monthly
• Custom days

How often a client books is between you and the client. The software just holds the slot.

Every Visit Written Up Front

When a series is booked, every visit in it is written up front. Each one has its planned day, time and van, and each one waits on Pending Jobs until the office confirms it. Nothing gets lost between visits, because the next visit already exists the day the series is created.

Confirming is quick. Most offices work Pending Jobs the day before: open tomorrow's tab, look over the planned visits and confirm them with one click. Each one keeps its planned day, time and van. That process is covered in Pending Jobs: Confirming Tomorrow's Grooming Appointments the Day Before.

One Service List for Every Frequency

You do not need a separate “Full Groom — 4 Weeks” and “Full Groom — 8 Weeks” service. PetGroomBossPro keeps one service list, and the frequency is picked per client when the series is booked. That keeps your list short and your pricing easy to manage.

If you offer a lower price for clients on a shorter repeat schedule, that is your call. The online booking page can show a frequency discount so new customers see it when they pick how often they want to come.

The Pets Come Along

Because the next visit at a home fills in from the last one, each planned visit in the series carries the pets, cut notes and add-ons. The office is confirming a complete appointment, not a blank time slot, and the groomer sees the same details on the card every time.

Changing a Series

Life changes. A client starts a new job and needs Thursdays instead. You add a second van and want to move half your Tuesday clients over. A price goes up at the start of the year. The Recurring Clients list is where those changes happen. For any client, you can change the van, the day, the time or the price for upcoming visits, all at once.

You can also extend a series when it is running out, or stop it when a client moves away or decides to take a break. Past visits stay as they were; only the upcoming ones change.

Why Set Times Matter for a Mobile Route

A salon can absorb a late client. A mobile groomer drives between every appointment, so one late start can push the whole day. Set times make the day predictable: the groomer knows the 9:00 is followed by the 10:30, the owner knows when to have the dog ready, and the automatic texts go out at the right moments.

Set times also make it easier to grow. When you know which slots are filled weeks ahead, you can see where a new client fits without guessing.

Monthly Accounts Work the Same Way

A senior living community with a pet day every month, or a doggy daycare with regular bath days, can be booked as a repeat series too. The visits come up on Pending Jobs like any other, and if the account is set to Monthly billing, every visit rolls into one statement at the end of the month.

For more on how repeat work fits into the rest of the product, go back to the pet grooming software page.